We expect automotive financial services to continue to grow in importance worldwide in 2013 and 2014. We anticipate that demand for financial services will increase more strongly in those emerging markets in which market penetration is currently low, such as China and Russia. In regions with developed automotive finance markets, there will be a further shift in the offering towards enabling mobility at a manageable total cost, with services such as insurance, innovative packages of services and new mobility offerings like car sharing becoming increasingly important.

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