Quality risk

Sustained high demand in the Volkswagen Group’s key markets poses particular challenges for quality assurance. Quality assurance is of fundamental importance especially in the growing automotive markets of Brazil, Russia, India and China, for which dedicated vehicles are developed and where local manufacturing operations and suppliers have been established. We analyze the conditions specific to each market and thus ensure growth in these regions. In cooperation with the central quality assurance function, we continuously develop effective measures to counter identified local risks and then implement those measures locally, thus minimizing quality defects from the outset.

Our need for high-grade supplier components of impeccable quality is rising due to growing production volumes, increasing complexity and the use of the Group’s toolkit system. To ensure production and hence meet customer expectations, it is extremely important that our own plants and our suppliers deliver on time. The introduction of an internally-tested risk management system at suppliers is an important step towards ensuring long-term quality and supply capability early on in the supply chain. Quality assurance thus helps to fulfill customer expectations and consequently boost our Company’s reputation, sales figures and earnings.